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Policy
privacy policy

RESPONSIBLE
RAYDESPA DISENY, INNOVACIÓ I DESENVOLUPAMENT S.L.U., C.I.F. B53935136

PURPOSE

  • Manage your relationship with us and provide you with our services for the sale of our services and products.
  • Manage the sending of information and commercial prospecting.
  • Manage your data in case you want to join our team.
  • Detection, prevention and fight against fraud.
  • To guarantee the application of current legislation.

LEGITIMACY
Consent of the interested party and execution of the contract.

TARGET
Data processors and sub-processors. Transfers to third parties as required by law.

RIGHTS
Access, rectify and delete data, as well as other rights, as detailed in the second layer of information.
RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. has adapted its Privacy Policy to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, General Data Protection Regulation, committing to ensure that your personal information is protected and not misused.

In order for you to have more transparent and clear information about how we process your personal data, this document explains who is responsible for the processing of your personal data, for what purpose your personal information will be processed, the legal basis on which we work for the processing, how long we will keep your personal data, to whom we may communicate your personal information, how we collect it, why we collect it, how we use it, the rights you have, and also explains the processes we have put in place to protect your privacy.

By providing us with your personal information and using our websites, we understand that you have read and understood the terms relating to personal data protection information set forth. In RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. we assume the responsibility to comply with current legislation on national and European data protection, and we aim to treat your data in a lawful, fair and transparent manner.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

According to the RGPD, the CONTROLLER OF THE PROCESSING, is the natural or legal person who, alone or together with others, determines the purposes and means of the processing.

In our case, RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. (hereinafter “3DIDS”), with C.I.F. B53935136, registered in the Mercantile Registry of Alicante Volume 2854 Book 0 Folio 182 Page A-87868, and address at C/ Castaños nº 6, 1º DRCH, Alicante, is responsible for the processing of personal data you provide us.

2. HOW DO WE OBTAIN YOUR PERSONAL DATA?

In 3DIDS we deal with those personal data that you have provided us directly or have been obtained as a result of your inquiries, requests or contracting products with 3DIDS, the usual channels being the completion of our contact form, the request for a quote for a proposal or a service, comments through Jivochat, and even the remission of your resume or other equally legitimate channels.

In some cases, we may collect data about you in the scope of the services we provide you, which may be provided by third parties and other sources, but always obtained, provided that you have given us your consent for this assumption and for this purpose.

For 3DIDS, the protection of minors is a priority, and therefore, we inform you that this website, the applications and products contained therein and offered by 3DIDS to its users are not intended for minors.

If you are a minor, please do not attempt to register as a user of our website, applications or products. If we discover that we have mistakenly obtained personal information about a minor, we will delete that information as soon as possible.

3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

When we collect your data in 3DIDS, we do it to be able to advise you in the best way and offer you the service that best suits your needs. In this sense, when you fill out the contact forms, to request a service or a quote, 3DIDS uses your data to answer your questions, comments, or to collect the information necessary for the possible implementation of the requested service, and / or for the quantification of the budget.

On the other hand, your data will also be used for the detection, prevention and fight against fraud; to ensure compliance with the terms of use and applicable law, for statistical analysis, as well as studies on the profile of those who use our products and services and the characteristics of such use.

In 3DIDS there is also a form for you to submit your resume and join our team. In this case, your data will be used so that you can take part in the selection processes organized by the company.

Other purposes

Your data may also be used to send advertising for other 3DIDS products and services through all available channels (including electronic means), unless otherwise indicated through the exercise of your rights.

And so that you do not miss anything, if you authorize it, your personal data may be used to send information or newsletters that may be useful to you, as well as other advertising or promotional communications of a general nature or adapted to your personal characteristics according to your interests, through the development of a commercial profile based on the information provided and through automated processing, by all available channels (including electronic means). This information may also be used for market research purposes.

We may also use your personal information to improve the services we offer at 3DIDS.

4. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The legal basis for processing your data is your unequivocal consent, so you must accept the privacy policy in order to contact 3DIDS.

The handling and processing of your data will be necessary prior to the performance of certain actions and/or measures prior to entering into a contract with 3DIDS, as well as prior to the performance of a contract to which you are a party. If the data processing is based on your unambiguous consent, you may withdraw your consent at any time by contacting 3DIDS through the channels provided in this Privacy Policy.

5. PRESERVATION OF PERSONAL DATA?

3DIDS will retain your personal data only for as long as we reasonably need it to provide you with the best possible service in relation to the purpose for which it was collected.

Notwithstanding the foregoing, 3 DIDS shall be entitled to retain and keep them, under proper blocking, for the period necessary to comply with the corresponding legal obligations, as well as to make them available to the competent authorities in the various matters that may be applicable.

6. WHERE DO WE STORE YOUR DATA?

The data we collect about you is stored within the European Economic Area (“EEA”), although it may also be transferred to and processed in a country outside the EEA. Any transfer of your personal data will be done in accordance with applicable laws. For transfers outside the EEA, 3DIDS will use the Standard Contractual Clauses for data protection adopted by the European Commission and the EU – US Privacy Shield. as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

7. TO WHOM WILL WE DISCLOSE YOUR INFORMATION?

3DIDS does not sell, rent, lease or exchange your personal data with third parties outside of our company. We want to earn and keep your trust, and we believe this is absolutely basic to that end.

However, in order to offer you our services we need to collaborate with other professionals such as hosting service providers, messaging, affiliation services, Marketplace, social networks, among others, but the transfer of your data will be carried out in compliance with the necessary security parameters and current legislation.

Apart from the cases described in the previous paragraph, the personal data you have provided to “3DIDS” will not be disclosed to third parties, unless we are obliged to do so by a regulatory provision.

8. SOCIAL NETWORKS

Nowadays social networks are integrated in the daily life of many internet users, that is why 3 DIDS has created several profiles of the company in them, specifically in FACEBOOK, TWITTER, INSTAGRAM, GOOGLE + and LINKED IN.

Users have the possibility to join those profiles that 3 DIDS has in the different social networks. However, you should keep in mind that except for those actions for which we request your data, for example for marketing actions or selection processes, your data belongs to the social network, therefore 3 DIDS recommends its users to carefully read the privacy policies and conditions of use of the same.

9. CONFIDENTIALITY

3DIDS considers your personal data to be of the utmost importance and therefore undertakes to always treat them with the utmost confidentiality and discretion, as well as to implement the technical and organizational measures it considers reasonable and necessary to ensure the security of such data. In view of 3DIDS’ concern for the security of your personal data, 3DIDS guarantees that it has used all the technical means at its disposal to prevent the possible loss, misuse, alteration, unauthorized access and theft of the data provided by users.

10. WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

As a consequence of the processing of your personal data by 3 DIDS, the legislation in force grants you a number of rights.

To exercise any of the aforementioned rights, you may contact us at the following e-mail address: info@3dids.com or send a postal communication to the following address:

RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. | C/ Castaños nº 6, 1º DRCH | 03001 Alicante

The application must be accompanied by a copy of the ID card or other identifying document.

So that you have no doubts about what your rights are and to make it easier to exercise them, we provide you with a summary explanation of each right and how you can exercise them:

  • Right of access: You have the right to obtain confirmation as to whether or not 3 DIDS is processing personal data concerning you. You can also contact 3DIDS who will forward this data to you by email.
  • Right of rectification: You have the right to request that your personal data be rectified when it is inaccurate or completed when it is incomplete. If you are registered on our WEB, you can correct them directly by modifying your profile.
  • Right of deletion/right to be forgotten: You have the right to obtain, without undue delay, the deletion of any of your personal data processed by 3 DIDS when, among other reasons, they are no longer necessary for the purposes for which they were collected, provided that there is no other legal basis for processing them.
  • Right of limitation: You have the right to request the limitation of the processing of personal data, in this case we will keep them only for the exercise or defense of claims.
  • Right to portability: You have the right to receive personal data in a standard, commonly used, machine-readable format and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means.
  • Right to object: You have the right to object to the processing of your personal data, in relation to any purpose for which we process it, in accordance with the applicable privacy policy.
  • Right to file a complaint: You have the right to file a complaint with the Spanish Data Protection Agency.

Notwithstanding the foregoing, in some cases, 3DIDS may retain those data that are necessary for the provision of the contracted service until the end of the same, as well as those relating to those operations that generate invoices, which will be retained until the end of the contractual relationship and, thereafter, during the legally required periods.